Privacy Policy

1. Information We Collect

To maintain our standards as an elite, high-trust private group environment, we conduct thorough screening. We collect information in the following ways:

• Direct Contact Details: Your name, email address, phone number, and social media handles (e.g., Instagram username).
• Identity & Verification Data: One-time passcode (OTP) verification records (via secure providers like Twilio Verify) to authenticate contact numbers.
• Screening & Assessment Data: Physical fit assessments, social intelligence reviews, lifestyle compatibility details, and reference records. For safety, women are met in person multiple times and verified before invitation. Men are screened via a direct call.
• Payment & Invoicing Information: Secure checkout is processed via Stripe. We do not store raw credit card credentials on our servers. We collect billing names, company details (for corporate invoicing), and transaction history.

2. Real-Time Webhooks & Messaging Integrations

To facilitate seamless communication, we employ automated webhook systems (such as the Meta Messenger API, Twilio WhatsApp, and Telegram API) to receive real-time notifications when you message our official accounts.

Identity Merging (Auto-Merge): When you contact us across multiple platforms (e.g., beginning a chat on Instagram and later verifying your WhatsApp number), our FSM Sales Engine may execute an automated merge of these identities into a single contact record. This ensures we preserve your notes, travel preferences, and communication timeline securely without manual error or duplicate profiles.

3. How We Use Your Information

We process your data for the following legitimate business purposes:

• To screen, verify, and select candidates for our curated trips to ensure group safety, trust, and compatibility.
• To coordinate international villa bookings, private chef services, private transport, and local activities (e.g., yachts, deserts, cenotes).
• To securely process payments and issue corporate invoices via Stripe.
• To communicate logistics, emergency updates, and security information.

4. Data Sharing & Third-Party Processors

We do not sell, rent, or trade your personal data. We only share your data with trusted services necessary for trip operations:

• Payment Gateway: Stripe (secure payment processing and fraud prevention).
• Infrastructure & APIs: Twilio (Verify and WhatsApp API) and Meta Platforms (Instagram Graph API webhooks) for communication routing.
• Local Hosts & Staff: Villa concierges, private chefs, and security personnel receive strictly necessary dietary, logistics, or safety details.

5. Data Retention & Security

We retain your screening and booking records only as long as necessary to manage our high-trust network and satisfy legal or tax auditing obligations. Your records are protected with industry-standard database encryption and access controls.

6. Your Rights (GDPR & Global Standards)

Depending on your location (especially for our main operations hub in Poland, Europe), you hold the following rights:

• The right to access the personal profiles we hold about you.
• The right to correct or update inaccurate profile details.
• The right to request deletion of your screening details from our active database (subject to verification and tax-related record requirements).
• The right to object to automated identity merging (you can request manual separation of social handles).

7. Contact Information

For any privacy inquiries, data access requests, or to withdraw consent, please contact Hidden Garden LLC through our official verified communication channels.

Hidden Garden LLC
Wyoming LLC Registry File #061084113066
Founders: Kamil & Steve